Common questions
Can reverse osmosis reduce fluoride?
Reverse osmosis is a technology commonly used to reduce fluoride and other dissolved minerals. We don’t state a specific amount of reduction. Fluoride helps prevent cavities, so if you have young children, it’s worth asking your dentist about fluoride from other sources.
Does reverse osmosis take the minerals out?
It reduces dissolved minerals along with everything else the membrane catches. An optional alkaline cartridge returns some minerals to the water and raises its pH, which some people prefer for taste. It mounts on its own filter head beside the system.
Tank or tankless?
The Puri 7 keeps a 3.2-gallon water capacity tank ready and needs no outlet. The Puri TL makes water on demand, frees up cabinet space, shows a live water-quality reading, and needs an outlet under the sink. If you fill a lot of bottles, pitchers and pots, the on-demand capacity is the reason to choose tankless. Sizes: the Puri 7 is 14 in. tall, 12 in. wide and 4 in. deep, plus a tank 15½ in. tall; the Puri TL is 16 in. tall, 5 in. wide and 18 in. deep.
Can I choose a different faucet finish?
Yes, with the Puri 7: it comes with a separate, dedicated chrome faucet, and styles 888 and 905 come in other finishes for an added cost. See the faucet options. The Puri TL comes with its own smart faucet; ask us about finishes for it.
Can I get reverse osmosis without the whole-home system?
Yes. Either system is available on its own: $1,295 installed for the Puri 7, or $1,570 for the tankless Puri TL. Request a standalone quote
Does it waste water?
Every reverse osmosis system sends some water to the drain as it filters; that’s how the membrane works. The Puri TL is rated at a 2:1 purified-to-drain ratio. The drinking water a household uses is a small share of its total water use, so the effect on a water bill is small.